How to Activate and Deactivate Ncell Services: Complete USSD Code List (2026)

Switch a pack on, switch an unwanted service off, or find out why your balance keeps dropping. Every important Ncell USSD code is on this page, with Dial and Copy buttons so you never mistype one. Last reviewed: October 2026.

Activate a service Deactivate a service

Ncell short codes to activate and deactivate services

The 6 codes people use most

Tap a tile on your phone to open the dialer. Checking balance is free.

*101#Check balance (or *901#) *17123#Data packs (or *123#) *17118#Voice pack menu *9988#Sapati emergency loan *103#Check your own number ##002#Cancel all call forwarding

Find a code fast

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Check your account first

These codes are free and safe. Run them before you activate or cancel anything, so you know your balance, number and active packs.

Check main balanceShows balance and validity

*101# *901#

Check your Ncell numberUseful for transfers and forwarding

*103# *903#

Check SIM owner nameSee who the SIM is registered to

*9966#

Remaining data or pack statusOr send S by SMS to 17123

*901#

Recharge with a scratch cardReplace PIN and number with your own

*102*PIN*mobile number#

How to activate Ncell services

Make sure your main balance covers the pack or service first. After you dial, Ncell normally sends a confirmation SMS. If you do not get one within a few minutes, check *101# to see whether the amount was deducted.

Voice pack (Nepal and India)Rs. 25 for 1 day, Rs. 145 for 7 days

*17118*7#

Mobile data packsDaily, weekly and monthly packs

*17123# *123#

Ncell Sapati (emergency loan)Borrow balance, minutes or data

*9988#

Balance transferDial 17122 once to enable if it fails

*17122*98XXXXXXXX*Amount#

Caller tunes (PRBT)Or call 17117

*17117#

Friends and Family (FNF)Special rates for chosen numbers

*17131#

My FiveOr dial 5599, then press 1

*5599#

International roamingCheck charges before travelling

*12127#

Call waitingGet alerted to a second call

*43#

Forward all callsReplace the digits with the full target number

**21*+977980XXXXXXX#

How to deactivate Ncell services

Ncell does not publish a separate “off” code for every service. Call forwarding and call waiting have direct codes. For packs and subscriptions, use the menu, the Ncell App or customer care, as shown below.

Cancel all call forwardingClears every forwarding rule in one step

##002#

Stop forwarding all calls

##21#

Stop forwarding when you don’t answer

##61#

Stop forwarding when phone is off

##62#

Stop forwarding when busy

##67#

Turn off call waiting

#43#

Voice pack

Let it expire, or check the *17118# menu.

Data pack

Check the *17123# menu or the Ncell App.

Caller tunes (PRBT)

Call 17117 and follow the voice menu.

FNF and My Five

Use the service menu (*17131#, *5599#) or call customer care.

International roaming

Call customer care on 9005 from your Ncell SIM.

For anything not listed, open the Ncell App (Android and iOS) and look for your active packs and subscriptions.

Balance disappearing? Find and stop the cause

Most people searching to deactivate a service are really trying to stop a charge they do not understand. Work through these steps in order.

Note your balance. Dial *101# and write down the amount, then check again after a few hours.
Check data and packs. Dial *901# to see active packs and validity. A data pack that renewed or background app data can drain balance quickly.
Look at recurring services. Caller tunes and My Five can be set to renew automatically each month, so they keep charging even if you forgot them.
Clear call forwarding. Dial ##002#. Forwarded calls can cost you money even when you never answer them.
Still unexplained? Call Ncell customer care on 9005 from your Ncell SIM and ask for the list of services active on your number.

Good habit: after you buy any pack or subscription, check the confirmation SMS for the validity and whether it renews automatically.

Ncell voice pack: one rate for Nepal and India

The voice pack lets you call Nepal and India at the same rate, which suits families and workers with contacts across the border.

Pack	Validity	Minutes	Code
Rs. 25	1 day	10 min	`171187#`
Rs. 145 (better value)	7 days	65 min	`171187#`

Check that your main balance covers the pack.
Dial *17118*7#, or dial *17118# or call 17118 for the full menu.
Pick the pack and confirm. A confirmation SMS follows.
To see remaining minutes, send S by SMS to 17118.

Value tip: the 7-day pack costs about Rs. 2.23 per minute against Rs. 2.50 on the 1-day pack, so it is cheaper if you talk regularly.

Pack prices and minutes can change during promotions. Confirm the latest offer in the Ncell App or the 17118 menu before paying.

Balance transfer example

To send Rs. 50 to 9812345678, dial *17122*9812345678*50#. If it fails the first time, dial 17122 once to enable the free service, then try again.

Ncell Sapati: borrowing when you are out of balance

Dial *9988# and choose balance, voice minutes or data. The borrowed amount plus a service fee is deducted from your next recharge, so use it only when you need it.

Code not working? Quick fixes

I see “connection problem” or “invalid MMI code”

Retype the code with every * and #. Check you have network signal, and on a dual-SIM phone dial from the Ncell SIM slot. Wait a minute and try again, or restart the phone.

The code worked but I got no SMS

Wait a few minutes, then dial *101# to see whether the amount was deducted and *901# to check the pack. If the money left but nothing activated, call 9005.

My calls keep going to another number

Call forwarding is on. Dial ##002# to cancel every forwarding rule at once.

I can’t find an off code for my service

Check the service’s own menu, the Ncell App or call 9005. Customer care can switch off services that have no public deactivation code.

I never subscribed to this service

Call 9005 from your Ncell SIM, tell them which service and when you were charged, and ask them to deactivate it and review the charge.

How to dial a USSD code

Open the phone dialer on your Ncell SIM.
Type the full code, including the * and #.
Press the green call button and wait for the pop-up reply.
If a menu appears, reply with the option number and tap Send.

Stay safe

Never share your recharge PIN or card number with anyone who calls or messages you.
Only dial codes from official Ncell sources or this verified list.
Check *101# before buying a pack so the purchase does not fail midway.
Switch off forwarding, caller tunes and roaming when you no longer use them.

Frequently asked questions

How do I activate and deactivate Ncell services?

Dial the service’s USSD code to activate it, for example *17123# for data packs. Call forwarding and call waiting have direct off codes (##002#, #43#). For packs, caller tunes and other subscriptions, use the service menu, the Ncell App or call customer care on 9005.

What is the code to check balance in Ncell?

Dial *101# or *901#. It is free and shows your main balance and validity.

How do I activate the Ncell voice pack?

Dial *17118*7# or call 17118 and follow the menu. The Rs. 25 pack gives 10 minutes for 1 day and the Rs. 145 pack gives 65 minutes for 7 days.

How do I deactivate call forwarding in Ncell?

Dial ##002# to cancel all forwarding. To remove one type, use ##21#, ##61#, ##62# or ##67#.

How do I stop caller tunes on Ncell?

Call 17117 and follow the menu to deactivate your caller tune. Check any monthly auto-renewal option so it does not keep charging you.

Why is Ncell deducting my balance?

Common causes are a renewed data or voice pack, a recurring subscription such as a caller tune, call forwarding, and mobile data use. Follow the steps above, then call 9005 if the cause is still unclear.

How can I borrow balance from Ncell?

Dial *9988# to use Ncell Sapati and choose balance, minutes or data. The amount is deducted from your next recharge.

How do I transfer balance to another Ncell number?

Dial *17122*98XXXXXXXX*Amount# with the receiver’s number and the amount. Enable the service once by dialling 17122 if needed.

How do I turn off international roaming?

There is no public off code. Call customer care on 9005 from your Ncell SIM and ask them to deactivate it.

Do USSD codes cost money?

Information codes such as balance, number and owner checks are free. Buying packs, transfers and loans use your balance.

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Disclaimer: Codes, prices and offers are set by Ncell and can change without notice. Confirm the latest details in the Ncell App or with customer care before purchasing.