How to Take an NTC Loan: Borrow Mobile Balance in Nepal (2026 Guide)
Running low on balance with no time to recharge? NTC (Nepal Telecom) lets prepaid customers borrow a small amount of credit instantly through its loan service — known as Sapati or Namaste Credit. There's no application form, no documents, and no bank-style approval wait. You dial a code, confirm, and the credit lands on your SIM within seconds.
What Is the NTC Loan Service?
The NTC loan service is a short-term mobile balance credit for prepaid customers — not a cash loan or financial product. When your balance runs out, NTC advances you a small amount of credit that you can use for calls, SMS, or data. The borrowed amount, plus any service charge, is recovered automatically the next time you top up.
This service has gone by a couple of names over the years, including Sapati and Namaste Credit, but the mechanism is the same: borrow now, repay on your next recharge.
Who Is Eligible for an NTC Loan?
If the loan option doesn't appear in your USSD menu, it usually means your SIM hasn't met NTC's internal usage threshold yet rather than a fault on your end.
How to Take an NTC Loan: Step-by-Step
NTC Loan Amount and Service Charge
How Repayment Works
You don't need to repay the loan manually. The amount you borrowed, plus any service charge, is deducted automatically from your very next recharge — before the rest of that top-up is added to your usable balance. If your next recharge is smaller than what you owe, only part of the debt may be recovered, and the remainder is typically carried over to the following recharge.
How to Check Your NTC Loan Status
Send status by SMS to 1477 to check whether you currently have an active loan and how much you owe.
How to Stop or Deactivate the NTC Loan Service
If you'd rather not be offered balance loans at all, send STOP by SMS to 1477. If you have an outstanding loan at the time, it's typically settled from your existing balance before the service is deactivated, and you'll get an SMS confirmation.
Common Problems and How to Fix Them
NTC Loan vs. Ncell Loan: Quick Comparison
Frequently Asked Questions
What is the NTC loan code?
Dial *1477# on your NTC prepaid SIM, or send START by SMS to 1477, to borrow balance.
How much can I borrow from NTC?
The amount is set by NTC based on your usage history — historically a small sum in the NPR 20–30 range. Check your USSD menu for the exact current amount before confirming.
Is there a fee for the NTC loan?
A small service charge may be added to the amount you borrow and deducted together on your next recharge. The exact fee is shown in the USSD confirmation screen.
Can postpaid users take an NTC loan?
No — this service is available to NTC prepaid customers only.
How do I check if I still owe money on an NTC loan?
Send status by SMS to 1477 to see your current loan balance.
How do I stop NTC from offering me loans?
Send STOP by SMS to 1477 to deactivate the service on your number.
